time/date out of sync

Our phones are down and they all just show time/date out of sync at the top. I've tried rebooting the modem & edgewater but this hasn't fixed the issue. Is there anything that can be done remotely that I'm not able to do? This is for our [Edited: "Personal Information"] location. Thanks, Nathan

Responses

Comcast_Airelle

Official Employee

•

82 Messages

9 days ago

user_d58ce8 Hi there! We are sorry to hear you are having issues with your phones. I understand how important it is that we get them working again.

Please send us a direct message with your full name, business name, full address, and phone number.

• Click "Sign In" if necessary

• Click the "Direct Messaging" icon in the top right corner

• Click the "New message" (pencil and paper) icon

• The "To:" line prompts you to "Type the name of a person". Instead, type "Comcast Business" there

• - As you are typing a drop-down list appears. Select "Comcast Business" from that list

• - An "Comcast Business" graphic replaces the "To:" line

• Type your message in the text area near the bottom of the window

• Press Enter to send it

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