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Bobo's profile

New Member

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1 Message

Thu, Feb 11, 2021 9:00 AM

Time/Date out of Sync

 

One of our Polycom phones are displaying Time/Date Out Of Sync. I have tried restarting the phones but this has not resolved. Please help.

Official Employee

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43 Messages

10 m ago

Hello and Happy Thursday! I hope you’re having a great start to the week! I also appreciate you taking a moment out of your day to reach out to us on our Community Forums! You’ve reached the best place and perfect person to help with virtually all of your account needs! Going forward, I'm truly sorry to hear about your Polycom phones being out of sync with the date/time display as I know this can be frustrating. To confirm, are you able to toggle within the settings on the device to update this to your appropriate time zone etc.? You're also welcome to send us a private message by clicking my name "ComcastJosephW" then select "Send a Message" on the right side with your name and service address so we can take a closer look in more depth. Thanks again for both your time and patience!