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New problem solver
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4 Messages
Monday, August 5th, 2019 2:00 PM
Silent Install Softphone
We have the latest download for the Softphone (ComcastSoftphone_5.6.0.1_99046.exe) and would like to mass deploy it. Is there a silent install switch (or switches)?
Question
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Updated
5 years ago
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Accepted Solution
JordanNolan
New problem solver
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4 Messages
5 years ago
This link can be found under Services -> Business VoiceEdge Users in your portal:
https://business.comcast.com/myaccount/mvc/DownloadSoftPhone/DownloadWindowsSoftPhone
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Accepted Solution
JordanNolan
New problem solver
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4 Messages
5 years ago
OK, so here is what I found out after a lot of trials. There is some parts of the softphone that were made by or similar to Counter Path.
Hope this helps anyone else looking to mass deploy this.
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CC_Gina
Gold Problem solver
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421 Messages
5 years ago
Hi JordanNolan and welcome to the forums! There is not currently a mass deployment option but I did a quick Google search for "silent switch finder" and there is a tool that came up. While we do not support and cannot endorse it, it could be worth a look 🙂 I hope that helps and please reach back out with any other questions or concerns!
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JordanNolan
New problem solver
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4 Messages
5 years ago
Hi Gina,
Would you happen to know which installer package is used to create the install package? InstallShield?
If I know that I can figure out a deployment strategy.
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user_Phil
Advocate
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1.1K Messages
5 years ago
Good morning, JordanNolan!
I appreciate your question on your new softphone software. While I am not able to comment on any third party programs, I can recommend an alternative. Would you be able to share the executable link with the other people in the office to download the latest version?
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