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New Member

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7 Messages

Wednesday, December 20th, 2023 2:48 PM

Set Up Different Ringtones for My DIfferent Phone Numbers

We have 3 seperate phone numbers being routed to the same Polycom phone. Is there a way to have a different ring depending on which number the caller is calling? That way we know how to respond to any inquiries made because we know which company they are calling.

Accepted Solution

Official Employee

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42 Messages

7 months ago

@JeremyGP  

You will want to make sure you are signing in with the primary Xfinity ID 

New Member

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7 Messages

Let me try this and I'll let you know if it works. Thank you

Official Employee

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42 Messages

7 months ago

@JeremyGP  

This link https://comca.st/3d4mXPu. This link has great information on activating the distinctive ring options.

New Member

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7 Messages

@Comcast_Orlando​ Distinctive ring does not show up as an option for us under advanced settings.

Official Employee

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28 Messages

@JeremyGP What options do you see in that drop down for advance settings?

New Member

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7 Messages

@Comcast_Kei​ I see international long distance, schedules, music on hold, call park groups, call pickup groups, voicemail and E911 settings

Official Employee

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42 Messages

@JeremyGP

 

Awesome, let us know