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Business VoiceEdge ®
A cloud-based, virtual PBX service loaded with calling features
New Member
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1 Message
Thursday, October 24th, 2019 12:00 PM
Program Soft Keys on Polycom VVX 311
I would like to change the soft keys on the Polycom VVX 311 that was just installed at my office today. The default admin password does not work when I log in to the phone's IP address on my web browser. How should I go about resolving this?
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Updated
6 months ago
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ComcastBiz_Support
Administrator
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261 Messages
5 years ago
Hi there! Thank you for reaching out for help with programming the soft keys on the Polycom phone. I am sorry to learn that the default admin password does not work when you log in to the phone’s ip address on your web browser. I can understand how this can cause an inconvenience since you just had this installed today. Let’s get that fixed. Here is also a link that may help. https://support.8x8.com/us/equipment-devices/phones/polycom/Configuring_or_Rearranging_Soft_Keys_for_Polycom_Phones To further assist, would you mind sending a private message with your first/last name, address, and the last four digits of your account number? -Gabriel
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user_d18cae
New Contributor
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3 Messages
6 months ago
I am also having this same issue, and calling comcast support is not getting me anywhere.
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