Poly Rove B2 Login error

I received a new Poly Rove B2 from comcast and in order to change the IP I need to login to the web ui. When going to there for the first time, I am prompted with a username and password. It should be admin and admin for first time use but it is not letting me login

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Comcast_Orlando

Official Employee

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59 Messages

1 year ago

@user_c70204

If you haven’t changed the username and password, log in with:

- Username: admin
- Password: password

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user_c70204

New Contributor

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21 Messages

Sadly no, this didn't work. This is the first time setup, we didn't change it. Anything else it could be?

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1 year ago

0

Comcast_Orlando

Official Employee

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59 Messages

What I provided above is the default, if its not been worked that would mean it has been changed at one time, how long have you had the business voice service?

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1 year ago

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user_c70204

New Contributor

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21 Messages

For years, would comcast change the password then send it to me? If it was changed I wouldn't know what that is

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1 year ago

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Comcast_Orlando

Official Employee

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59 Messages

We dont change it would have had to be changed by the user

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1 year ago

0