New Member
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2 Messages
Mailbox full - need an alert!
Does anyone know if there is a way to
(A) Get an alert when your vmail box is full, or
(B) Have the system say the mailbox is full when someone tries to leave a vmail?
It seems people can leave messages - that are not saved - when the mailbox is full. So folks think they are leaving a message, and I never get it. If there is not a way for either the caller or the user to be alerted, this is a terrible flaw in the system design.
Help??
Comcast_Quemekia
Official Employee
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13 Messages
5 months ago
Hello @CHR-Katherine, I hope you are having a great day. Thanks for taking the time out of your busy day to post your questions about your voicemail. I know missing voicemails can be a hassle, are you using a third party voicemail or your Xfinity voicemail feature?
When a Xfinity Voice mailbox is full, callers will hear a message indicating that the mailbox is full and that they cannot leave a message. This message is automatically played by the system when the mailbox reaches its storage capacity.
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