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user_c7d32e

New Member

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1 Message

Friday, December 2nd, 2022 9:34 PM

Horrible connection on caller side only

​We have had complaints all day that the connection on the caller’s side is terrible.  We can hear them just fine.  I’ve tried calling, chatting and logging in for support but none of it is available.  Is anyone else having this problem?​

Question

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Updated 

3 months ago

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Comcast_Jay

Official Employee

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14 Messages

4 months ago

Hi there, @user_c7d32e. We're here to help. Have you already attempted to reboot your modem?  

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Sean_Net_Admin

New Contributor

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51 Messages

3 months ago

 @user_c7d32e

We are having voice delay issues when using the VoiceEdge Desktop App.
By chance, is this issue when you using the VoiceEdge Desktop App?

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