Comcast Business Support Community

Users can NOT change their Password!

The ability for users to change their portal password is BROKEN. Please report this for repair. Thank You. Users can NOT change their password in the portal - an error is generated when the submit the change. Admins also can NOT reset a users password. The password reset email is sen

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Users can NOT change their Password!

The ability for users to change their portal password is BROKEN. Please report this for repair. Thank You. Users can NOT change their password in the portal - an error is generated when the submit the change. Admins also can NOT reset a users password. The password reset email is sen

Let's take a deeper look into this together. Please send us a direct message with your full name, business name, full address, and phone number. • Click "Sign In" if necessary • Click the "Direct Messaging" icon in the top right cor

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How many outages in 30 days is acceptable?!

We're on at least our 4th outage in the last 30 days. Including losing most if not all of our Super Bowl Sunday takeout orders due to no phone service or credit cards. A Friday night where we had to eat tabs bc of no way to run cards, and now today it is out yet again. Is reliab

I apologize. Please type "Comcast Business". That'll get you to us.

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How many outages in 30 days is acceptable?!

We're on at least our 4th outage in the last 30 days. Including losing most if not all of our Super Bowl Sunday takeout orders due to no phone service or credit cards. A Friday night where we had to eat tabs bc of no way to run cards, and now today it is out yet again. Is reliab

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How many outages in 30 days is acceptable?!

We're on at least our 4th outage in the last 30 days. Including losing most if not all of our Super Bowl Sunday takeout orders due to no phone service or credit cards. A Friday night where we had to eat tabs bc of no way to run cards, and now today it is out yet again. Is reliab

Please make it out to "Xfinity Support".

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Horrible connection on caller side only

We have had complaints all day that the connection on the caller’s side is terrible. We can hear them just fine. I’ve tried calling, chatting and logging in for support but none of it is available. Is anyone else having this problem?

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Horrible connection on caller side only

We have had complaints all day that the connection on the caller’s side is terrible. We can hear them just fine. I’ve tried calling, chatting and logging in for support but none of it is available. Is anyone else having this problem?

Hi there, @user_c7d32e. We're here to help. Have you already attempted to reboot your modem?

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Internet connection off

We have been experiencing connectivity issues since October 1st. The Internet connectivity is down almost everyday We have to reboot the router at least 3 times daily. Could you please help with this issue. I called customer service and they said they will charge me for coming over there to check.

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Internet connection off

We have been experiencing connectivity issues since October 1st. The Internet connectivity is down almost everyday We have to reboot the router at least 3 times daily. Could you please help with this issue. I called customer service and they said they will charge me for coming over there to check.

Hi there, @user_e825bf. We can help look into your connection issues. Please send us a direct message with your full name, business name, full address, and phone number. • Click "Sign In" if necessary • Click the "Direct Messaging" icon i

Incorrect Caller ID

When I call out, our caller ID shows the name of our former auditors! I have no idea this happened. Because of this, people are reluctant to answer my phone call. The caller ID should say Southwest Greensburg Borough. Any help would be appreciated.

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