Change Caller ID Number

I've selected my user who's called I'd number I want to change, but where do I go from here ?

Like I said I selected my user and I clicked on "Manage Settings", but don't see where to go to change it? Is it in "Feature Settings" or "Advanced Settings" or "Directory" ?

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Comcast_JosephA

Official Employee

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276 Messages

18 days ago

Hello, @user_2fdccf how are you today? I hope your week after the holiday has been a good one! For caller ID Masking we can use the following article to help us out. You will need to sign in with the primary account credentials and follow the steps listed. Select Manager Dashboard to manage all phone numbers.

https://business.comcast.com/support/article/voice/manage-call-masking-online-my-account

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user_2fdccf

New Member

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2 Messages

After I select "Manage" for my intended user I'm not seeing the same panel as in the article you sent me. It's not a help at all.

Thanks

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18 days ago

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Comcast_JosephA

Official Employee

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276 Messages

user_2fdccf it may be the user credentials you're logging in with. We would need to take a closer look at your account details to double-check. Feel free to send us a direct message when you have a moment. You can use the Direct Messaging icon at the top of the page to send your name and service address to "Comcast Business." It's next to the bell icon on the right side of the page.

(edited)

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18 days ago

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