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New Contributor

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4 Messages

Sat, Nov 20, 2021 6:14 PM

Caller ID has wrong company

Our outgoing main number that shows for all phones in our business is showing the wrong information.  I was told I am not able to update our main # thru the VoiceEdge.  Any help would be appreciated.  Thanks

Official Employee

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12 Messages

15 d ago

Hey there @user_99d27b! I am sorry you are not able to make the corrections directly through our My Account app. I would like to take a further look into this. Can you please send us a DM? You may need to sign in to be able to do this. Thank you! 

New Contributor

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4 Messages

15 d ago

Thank you for the quick response, I attempted to DM you but it's not allowing me to.  I am signed in. 

New Contributor

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4 Messages

15 d ago

I send a DM to Comcast Business, you dont seem to be listed. 

Official Employee

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12 Messages

I received your DM and will continue directly there. Thank you!