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New Contributor

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2 Messages

Wednesday, August 7th, 2024 3:56 PM

Call Blocking

We have had the same spam number call every single day for weeks on end. I have tried to use "Selective Call Rejection" to block it, but it still comes through. I have tried forwarding the spam calls. I can't use a third party app to help because they don't integrate with Comcast. It's obnoxious. Some days I receive 5+ spam calls. There has to be a better way to actually block these numbers. 

Official Employee

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82 Messages

5 months ago

 

Hello user_de4f37
 
Have you had the chance to set up anonymous call rejection as well with the Selective Call Rejection feature? Are you setting the rejection feature up for specific extensions/hunt group numbers or the main line?