New Contributor
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2 Messages
Be Anywhere voicemail messages being recorded on my iPhone voicemail, NOT the app voicemail
When a call comes to my iPhone from my work's Comcast Business line and I cannot answer it, it registers in the app with an alert that a call came in (notification). However, when the caller leaves a message, it does not record the voicemail in the voicemail feature of the app. Instead, it leaves the message in my cell phone's voicemail. I do not want it to do this. In addition, by not having it left in the Comcast app, I do not get an email transcript to my work email to help me track follow-up needs. Could someone please tell me what setting I need to change to prevent this from happening? Thanks!
CC_Jodie
New problem solver
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71 Messages
5 years ago
@user_2df2f0 Hey there! Thanks for the post. Have you checked this link yet? https://comca.st/2S9rLLv;
Once you take a look at the link, we would suggest checking out the settings part by the manage phone selection.
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user_63d96d
New Contributor
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3 Messages
7 months ago
I am having a similar problem with voicemails going to phone app instead of Comcast app. This suddenly started happening a couple weeks ago. I have turned off Live Voicemail on my iPhone and reset network settings. Can anyone help? (link in previous comment no longer works.)
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user_ef070f
New Contributor
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3 Messages
1 month ago
I am the admin and there is no option for any of the things listed. Voicemails will not stop going to my personal cell phone.
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