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New Contributor

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2 Messages

Friday, August 26th, 2022 6:23 PM

auto attendant wav file poor quality and full of static

We have recorded an auto attendant greeting that sounds GREAT when played back on iTunes or on any other device.

(We recorded an mp4 on an iphone and then converted it to a .wav.)

Once uploaded to Comcast, the quality is really awful... full of static. Very unprofessional.

I saw an old post from 2019 on this forum but no real solution and the post was closed due to age. Can you help?

Thank you,

T.

Official Employee

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55 Messages

5 months ago

Hi there! Our awesome digital care team would be happy to assist you. Can you initiate a chat and start with your full name and address? To start a chat, you must be signed in. Please click the chat icon in the top right of the page next to the bell, and send your message to "Comcast Business". Talk to you there!

New Contributor

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2 Messages

5 months ago

I tried that, no one answered.