New Member

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4 Messages

Tuesday, August 16th, 2022

Auto Attendant Sound Quality

We are experiencing very fuzzy audio with our auto attendant. We have recorded the file via an iphone. When reviewing via a desktop computer, the audio quality is excellent. We also attempted changing the file to 8-bit and mono and this has had zero impact on the fuzziness. What can we do to ensure the sound quality of our auto attendant is as clear as the recording?

Oldest First
Selected Oldest First

Official Employee

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45 Messages

4 years ago

@user_438337 Hello and thank you for letting us know you are experiencing with auto attendant not being clear. Since it sounds clear via the computer, are specific calls having issues, or all calls? Also, is this a new issue, or have you always noticed it?