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New Member

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6 Messages

Thursday, October 12th, 2023 11:42 PM

App stealing focus when a call comes in.

Is there a setting I am missing that will cause the app to display standard push notifications on incoming calls instead of the app un-minimizing itself and popping up over the top of my work? I'm in the hunt group at my office, so my phone rings with every call to the office. I should be able to see a notification, then click it if I need to take the call. It popping up makes the app completely un-usable for me.

Official Employee

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14 Messages

5 months ago

Hi there, I want to make sure I understand correctly. What you are looking to do is receive a banner type notification of the incoming calls vs. having the app fully show up with each call? 

New Member

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6 Messages

@Comcast_Sheila​ Yes. Is this possible? Is there an option to turn on this feature or, at the very least, simply prevent the app from unminimizing? I can't seem to find an option to turn this off.

Official Employee

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7 Messages

I do apologize that I am not seeing an option for this as well but will be submitting your feedback to my team. Hopefully, this can quickly become an enhancement to benefit others as well.

New Member

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6 Messages

@Comcast_Thomas​ That would be great. Hopefully this is a "squeaky wheel gets the grease" kind of thing, as I have submitted feedback on this multiple times before, but never get any kind of response.