Comcast Business Support Community

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App stealing focus when a call comes in.

Is there a setting I am missing that will cause the app to display standard push notifications on incoming calls instead of the app un-minimizing itself and popping up over the top of my work? I'm in the hunt group at my office, so my phone rings with every call to the office. I should be able to se

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@Comcast_Thomas That would be great. Hopefully this is a "squeaky wheel gets the grease" kind of thing, as I have submitted feedback on this multiple times before, but never get any kind of response.

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App stealing focus when a call comes in.

Is there a setting I am missing that will cause the app to display standard push notifications on incoming calls instead of the app un-minimizing itself and popping up over the top of my work? I'm in the hunt group at my office, so my phone rings with every call to the office. I should be able to se

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@Comcast_Sheila Yes. Is this possible? Is there an option to turn on this feature or, at the very least, simply prevent the app from unminimizing? I can't seem to find an option to turn this off.

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App stealing focus when a call comes in.

Is there a setting I am missing that will cause the app to display standard push notifications on incoming calls instead of the app un-minimizing itself and popping up over the top of my work? I'm in the hunt group at my office, so my phone rings with every call to the office. I should be able to se

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App stealing focus when a call comes in.

Is there a setting I am missing that will cause the app to display standard push notifications on incoming calls instead of the app un-minimizing itself and popping up over the top of my work? I'm in the hunt group at my office, so my phone rings with every call to the office. I should be able to se

92

1

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Prevent app from ringing and/or stealing focus.

I like to use VoiceEdge to place calls, handle transfers, and manage my voicemail, but use my desk phone to place and receive calls. However, it is extremely distracting to use since every time the phone rings the app pops up in front of what I am currently doing and there is no option to turn off t

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@Comcast_Amir I'm not really sure why you think this is an answer. I already stated I like to use the app. I enjoy some of it's features just fine, but I do not use it to receive calls. Why would deleting the app help me in any way? If it is not an

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Prevent app from ringing and/or stealing focus.

I like to use VoiceEdge to place calls, handle transfers, and manage my voicemail, but use my desk phone to place and receive calls. However, it is extremely distracting to use since every time the phone rings the app pops up in front of what I am currently doing and there is no option to turn off t

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Prevent app from ringing and/or stealing focus.

I like to use VoiceEdge to place calls, handle transfers, and manage my voicemail, but use my desk phone to place and receive calls. However, it is extremely distracting to use since every time the phone rings the app pops up in front of what I am currently doing and there is no option to turn off t

161

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Can't receive transferred calls

All calls that come in to the receptionist here and are then transferred to me, or my manager, are silent for both me and the calling party. I can pick up the receiver at my desk to receive the call, but the app will not work. I can, however, receive direct calls to the app, and I can make calls fro

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Can't receive transferred calls

All calls that come in to the receptionist here and are then transferred to me, or my manager, are silent for both me and the calling party. I can pick up the receiver at my desk to receive the call, but the app will not work. I can, however, receive direct calls to the app, and I can make calls fro

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