New problem solver

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9 Messages

Friday, November 19th, 2021 1:25 PM

All phones in directory list export with MAC address

Hello is there a way to download all phones in the company and list their assigned user, MAC address, IP, extension, etc?

Looking mainly for the extension and MAC addresses.

Thanks.

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Official Employee

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327 Messages

5 years ago

Hi, there! Thank you for reaching out to Comcast over our forums page. You've reached the right place for help with managing phones in the company, looking for extensions, and MAC addresses. I know how important it is to manage your phones as a business owner myself, so it is important for me to provide a solution to voice service concerns today. Are you familiar with My Account on our Comcast Business website? It is really great for managing Comcast Business voice concerns such as this. Here is a great link to more details on managing hunt group settings. Please let me know if this helps. https://comca.st/3oGxGEo

New Contributor

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3 Messages

1 year ago

Did anyone figure out how to do this?

New Contributor

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3 Messages

1 year ago

Did anyone figure out how to do this?

Official Employee

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87 Messages

Hey there, user_ec5509, thanks for reaching out through Comcast Business Forums! We would be happy to help you with troubleshooting. Are you having the same issue? Have you tried any troubleshooting steps already?