Unable to load voicemail inbox online

HI LOJR.  I have updated the user credentials on this account form basic user to administrator.  Please sign into the account and verify that you have full access to all services.

Thank You

Thanks but it still isn't working. 

Hi LOJR.  I tested the account after the settings change on TN# XXX-XXX-8865 and received the message "You do not have any voicemail".  I tested using IE11 in compatibility mode.  If you will leave a message in that VM mailbox and tell me the browser and settings you are using I can retest with those parameters.

Thank You

The website is missing all voicemail options for us. I'm also missing the Privacy section in order to block sales calls. When I tried to call Support to get assistance, I was hung up on. This is now my only option of getting in touch with Support. Please help! 

Hello,

The tips here unfortunately were not the trick I needed but I found that my voicemail was not set up. I don't know why - I had gone through the set up process already but for some reason the set up didn't stick. I went through that process again and now things are working fine.

Hello John,

I am also having this issue.  There are never any voicemails in my online inbox, even though I receive several every day that I can check and respond to from the phone.  I would like to have the option of seeing them via my online account.  I do have access to missed calls, but there is no other data porting into my online account.  I too called customer support and when I finally reached the part of the phone tree to connect me, I received a busy signal.  Please help..

Good afternoon, jsalman14 and welcome to the business forums.

I'd like to assist with your portal access and review your Voicemail tab. I appreciate you letting me know that you're having the same issue. May I please have you private message me your full name, the name of your business, the full address of your business location and the phone number(s) impacted by this?