Stuttering Dial Tone on a line with no voice mail

We have a stuttering dial tone (like we have a message) on a fax line that doesn't have the voice mail feature. This is preventing us from receiving and sending some faxes. Can someone please clear that?

Responses

Accepted Solution

CC_Jacob

Official Employee

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869 Messages

8 years ago

Hello abs521554,

Can you please send me a private message with the number having the Stutter dial tone issue?

Thank you

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Accepted Solution

abs521554

New problem solver

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4 Messages

7 years ago

I have no idea how to pm you - still stuttering and many complaints from customers - can't fax.

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tl

Visitor

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2 Messages

7 years ago

Did this ever get resolved? I have this issue now. No VM service on phones.

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user_Phil

Advocate

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1.1K Messages

7 years ago

Hi tl and welcome to the business forums.

I can help if you're also experiencing an issue with the stuttering dial tone. Please private message me your full name, name of your business, the full service address and the phone number associated with your account.

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tl

Visitor

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2 Messages

7 years ago

Thanks. You should have the info.

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margieg

New Member

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1 Message

7 years ago

We are having a stuttering dial tone on a line with no voice mail messages onboard. When the number is called and the recording comes on, it says, "there are no mesages in youir box." Why is this happening? I thought the stuttering dial tone was to alert you that there are messages.

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user_Phil

Advocate

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1.1K Messages

7 years ago

Hi margieg and welcome to the business forums.

I can certainly assist with the stutter dial tone feature. I'll need your information to reset this manually. Please private message me your first and last name, the name of your business, the full address and the phone number associated with your account.

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