Spammed All Day

I am losing my mind with the amount of spam we are getting. My business voice line receives between 50-80 calls a day. Maybe 2 of these are business calls. Does Comcast have any sort of defense against this?

I have simultaneous ring turned on, so my google phone knows its spam, but the spoofed number comes up as a local person on our caller ID.

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user_7d66aa

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1 Message

10 months ago

i had the same your problem and called to customers service many times but they can't help. Hopefully Comcast will find out the way to solve it .

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user_a188f2

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3 Messages

@user_7d66aa Its crazy that in 2025, after 20 years of spam calls, they have no solution to filter VOIP spam.

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10 months ago

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Comcast_Alfonso

Official Employee

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41 Messages

Hello user_7d66aa we have several amazing features with our Comcast Business Voice services that will help combat spam and spoof calling.

Comcast Business Voice - Manage Call Security and Privacy

Have you had a chance to go through your settings and ensure each of these are enabled?

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10 months ago

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user_a188f2

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3 Messages

Unfortunately every one of these features does not help modern spam.

Caller ID - the number is spoofed to be local and displays the local persons name.

Call blocking - every call is from a different number.

Anonymous Call Rejection - None are from restricted numbers.

Selective Call Rejection - list of up to 12 numbers - this would fill up in about 2 hours.

Call Trace - pointless since theyre spoofing the number

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10 months ago

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Comcast_Thomas

Official Employee

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26 Messages

10 months ago

user_a188f2 I appreciate you creating a post and can definitely understand the frustration with receiving constant spam calls. This article can provide some features available to help manage your security and privacy, and there are several listings that are blocked automatically by default.

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user_3785a2

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1 Message

2 days ago

Medical office here... we switched to edge voice 24 hours ago and getting spam calls to the only two lines we have. Thinking I may go backwards if this is still a thing. Help!

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Comcast_Dilary

Official Employee

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36 Messages

Thanks for your comment, user_3785a2. I am sorry to hear you're experiencing a similar issue. Did you get a chance to check our "Manage call security and privacy" article? That's a good place to start.

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2 days ago

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