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caramelo's profile

New Member

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1 Message

Tue, Nov 10, 2015 1:00 PM

selective call rejection

I can't access the site to enter which numbers I'd like to reject. I used to be able to do this but it won't accept my credentials anymore.

 

Help? 

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Trusted Forum Contributor

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1.4K Messages

5 years ago

Hello caramelo and welcome,

 

It may be neccessary for you to use the ID = 10 digit telephone number and PW = 4 digit Customer Proprietary Network Information (CPNI) security pin. If you do not havve your CPNI pin then contact 800-391-3000, use technical digital telephone option, then ask the technical agent to send your CPNI pin via US Mail or via secured X@X.comcastbiz.net email if you have one.

 

Hope this helps you out