Remote Activation Call Forwarding
On August 31st, 2018, the toll free number (1-888-710-6080) used to remotely activate call forwarding, as well as record Automated Attendant (AA) greeting from Business Voice and VoiceEdge Select customers will be retired.
On August 1, a recording was added to the telephone number explaining the upcoming retirement and encouraging customers to use our more convenient digital options. After August 31, a recording will be posted in its place so anyone who calls will still be informed of alternative options available.
Alternatives for Remote Access to Call Forwarding
- Use *72 and *73 on the phone to activate or deactivate the feature
- Sign in to My Account at business.comcast.com/myaccount
- Download the Comcast Business My Account app to access the feature from a mobile device
Alternative for Automated Attendant
Customers can access and update their recording any time on business.comcast.com/myaccount
Please let us know if you have any questions.