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New Contributor

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2 Messages

Wednesday, February 1st, 2023 6:36 PM

Recommended/approved phones for Voice Mobility plan?

Any recommendations on physical office phones to purchase - or phones to AVOID - for use with the Voice Mobility plan?  I haven't been able to find any hardware requirments or recommendations in the forum or online so far.  

Contributor

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20 Messages

2 years ago

@user_288539 Thank you for reaching out to the Digital Care Team. Just to clarify, are you looking for Business Mobile devices or VoiceEdge phone? You can find Business Support information here: https://business.comcast.com/support/search/?filterId=All&query=Business+Voiceedge&page=1. 

New Contributor

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2 Messages

2 years ago

Neither.   Comcast has 4 phone plans listed online: Voice Mobility, Business Voiceedge, PRI Trunks, SIP Trunks.   Voice Mobility plan does not include phones.  I am trying to find recommended/compatible phones for this plan. 

The salesperson I spoke with this morning, who quoted what I assume to be the Voice Mobility plan for my small business (waiting confirmation via email from him) had no idea how to find or what to recommend for this solution.  

Contributor

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20 Messages

@user_288539 Voice Mobility is a landline phone system that allows you to answer calls to that line on your mobile device, so you can take and make business calls anywhere. Among the features this system offers are caller ID, Find Me/Follow Me, call waiting, call history, distinctive rings, and hunt groups. We do not have a list of required/ preferred VoIP devices you can use. You can use a device of your businesses choosing. 

I no longer work for Comcast.