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Gobblerlanefarm's profile

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2 Messages

Fri, Feb 14, 2014 6:00 PM

Re: Problems Sending and Receiving Faxes

I just purchased a HP Officejet Pro 8600 wireless all in one. The fax is not detecting a phone line. Do I need an adapter?

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New Member

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2 Messages

7 y ago

Advocate

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1.4K Messages

7 y ago

Hello Gobblerlanefarm,

 

HP8600 Pro is a primo product. Smiley Happy  Please make sure your telephone number jack rj11 wire is connected to the Line In receptable and not to the Phone Ext receptable. You might also consider plugging an actual telephone wire into the Phone Ext receptacle and see if you can make and receive calls from that telephone line. If you can do both, then the telephone line is good and this means there are HP8600 configuration setting that need to be setup. This is an easy way to diagnose the root cause of your problem.