Skip to content
JL329's profile

Visitor

 • 

1 Message

Sat, Jul 18, 2020 7:00 PM

Phone number was changed without permission.

My business phone number was suddenly changed today without permission or notification. Called into customer service and was told there was no record of the change and T2 support would get back to me between 4-8 hours, which they never did.

My business has had the same phone number for over 20 years and this is simply unacceptable.

Responses

Official Employee

 • 

261 Messages

1 y ago

Hello, this is a very unexpected scenario, but thanks for sharing some details about what happened. I will be happy to help with your business phone number. Are you able to send a private message so we can locate your account and help you in greater detail? If you could include your name, service address, and your account number (or phone number) this would be perfect.