New Member
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2 Messages
Hunt group call forwarding to external number - possible?
Hi there. We have a hunt group with three positions assigned. In light of recent/current events, we have one employee working from home and would like to find a way for them to field calls when needed if someone at the office is already on the phone and can't answer a second incoming call.
Is there a way to add an external number to the hunt group? Alternatively, can just one internal number within the hunt group to an external (non-Comcast) number?
Comcast_JosephA
Official Employee
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272 Messages
4 years ago
Hello, how are you? I hope overall your weekend has been a good one! Let me take a closer look at your account and service to see if this feature will help you guys answer a call from home. Are you able to send a private message when you have a moment? If I can capture your name, service address, and account number (or phone number) this would be perfect!
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kg2476
New Member
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2 Messages
4 years ago
Hi Joseph. I'm not sure how to send a private message here.
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Comcast_JosephA
Official Employee
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272 Messages
4 years ago
If you click on my name, do you see a grey box on the right that says send this user a private message?
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