New Member
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1 Message
How many concurrent phone calls per line...?
- I am looking for information as to how many concurrent calls can I have with 1 line... (I understand 1 line equals 1 phone number).
- For example, I have 5 employees that ocacionally 3 of them may be with an incoming caller and the other trying to call out....
Thank you in advance!
CCMichael
Gold Problem solver
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575 Messages
8 years ago
Hello IntelDaddy and welcome to forums,
You have a few factors to consider when determining how many concurrent calls 1 line can have. As an example 1 full feature line with voice mail could be engaged in a call, a call waiting, and a third call routing to voice mail. Effectively that like could take 3 concurrent calls. On the other hand our BVE numbers have access to many more features like call parking, call transfer, and hunt-group, to name a few. These in combination with the number of lines you have, allow for a much larger number of concurrent calls to your location. If you are having an y issues with your services feel free to send me a private message for more support.
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