New Member
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2 Messages
Broadworks server Unavailable
It took my months to get my PIN # to access my voice services online. Now that I finally have my pin entered and am allowed access to this part of the site I have another problem. Whenever I try to log in to my voice services on the Comcast business website, I get directed to another webpage with a log in screen. I enter my credentials there and get the same message every time " BroadWorks server is currently unavailable. Please try again later." This has been happening for over two weeks now. How to I gain access to the voice part of the site?
This is where I am directed to https://web16.wdv.comcast.net/Login/
Accepted Solution
VBSSP-RICH
Advocate
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1.4K Messages
10 years ago
Hello MSilvaDC and welcome,
Please try to login using the following if this is your first time logging into this facility.
User identification = your ten digit primary telephone number (ptn) XXXXXXXXXX in this format no hyphens, just 10 digits
Password = last four digits of your ptn + 648, XXXX648
Hope this helps you out.
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Accepted Solution
MSilviaDC
New Member
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2 Messages
10 years ago
That worked. Thank you!
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