New problem solver
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14 Messages
Able To Forward Incoming Call To Different External Number On-The-Fly?
We have Comcast Business Voice. Is there a feature code available that would allow us to forward an incoming call to an external number on the fly?
I guess it would go something like this: Incoming call wants to talk to someone who isn't here. We place the caller on hold, enter a feature code and an external number and Comcast would take the incoming call and blind dial the external number and then disconnect the incoming call from our number just as if the caller dialed the external number directly.
Thanks.
Accepted Solution
Comcast_Billie
Official Employee
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87 Messages
11 months ago
@PaulK Thank you for confirming that for me. You do have the option for an external call transfer. The full directions can be found here.
Transfer a call
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Accepted Solution
PaulK
New problem solver
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14 Messages
11 months ago
Got it! Thanks @Comcast_Billie
I found a way to program it in.
Thanks!
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Comcast_Billie
Official Employee
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87 Messages
11 months ago
@PaulK Just to clarify, when you say an external number, you are referring to a phone that isn't part of your Comcast Business Services?
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