Disconnect order still hasn't gone through
I recently switched from Comcast Business over to Xfinity (residential). My residential service is up and working great, however my Business account is still active, despite the disconnect order having been submitted way back on May 26th.
I called in since then and spoke to a polite gentleman who said he would expedite the disconnect order, but it still hasn't been processed today on June 6th. I'd like to get this taken care of already since my next billing cycle starts on June 12th, so I'm trying this different channel. Let me know if anyone here can help me out with this.