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voiceedge desktop version 1.57.0 ringing doesn't stop

We just went live this week. When I receive and pick up a call with a USB headset, the pc speaker continues to ring. I have to End Task VoiceEdge to stop it from ringing. I need a fix asap.

U

For now, I've just turned down the volume on the speaker, but obviously this can't be the solution.

D

voiceedge desktop version 1.57.0 ringing doesn't stop

We just went live this week. When I receive and pick up a call with a USB headset, the pc speaker continues to ring. I have to End Task VoiceEdge to stop it from ringing. I need a fix asap.

U

I'm not using any devices other than the screen's speaker, and apparently the webcam as microphone, though I didn't think it was working.

D

voiceedge desktop version 1.57.0 ringing doesn't stop

We just went live this week. When I receive and pick up a call with a USB headset, the pc speaker continues to ring. I have to End Task VoiceEdge to stop it from ringing. I need a fix asap.

42

2

0

D

voiceedge desktop version 1.57.0 ringing doesn't stop

We just went live this week. When I receive and pick up a call with a USB headset, the pc speaker continues to ring. I have to End Task VoiceEdge to stop it from ringing. I need a fix asap.

U

Which settings, exactly? I'm looking at mine, and I can't find anything to stop the ringing.

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