Comcast Business Support Community

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Bridge mode not forwarding WAN IP to External Gateway/Router

Business modem ver 2 (brand new) Modem Port 5 to Ubiquity UXG-Pro gateway ISP In (no other connections on modem) Issue; WAN IP inbound to modem is not the WAN IP address forwarded to gateway. Modem in advanced Bridge mode and confirmed by Comcast install tech. I will not expose my WAN IP, so here

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when will you address this issue? My business has no eMail service.

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Bridge mode not forwarding WAN IP to External Gateway/Router

Business modem ver 2 (brand new) Modem Port 5 to Ubiquity UXG-Pro gateway ISP In (no other connections on modem) Issue; WAN IP inbound to modem is not the WAN IP address forwarded to gateway. Modem in advanced Bridge mode and confirmed by Comcast install tech. I will not expose my WAN IP, so here

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Please call at [Edited: "Personal Information"] when you need me. You can remotely examine modem. I believe it is an internal modem configuration issue. The WAN IP comes in; however, the modem still is DHCP for outbound packets.

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Bridge mode not forwarding WAN IP to External Gateway/Router

Business modem ver 2 (brand new) Modem Port 5 to Ubiquity UXG-Pro gateway ISP In (no other connections on modem) Issue; WAN IP inbound to modem is not the WAN IP address forwarded to gateway. Modem in advanced Bridge mode and confirmed by Comcast install tech. I will not expose my WAN IP, so here

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Sent my information in DM to Comcast Business

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Bridge mode not forwarding WAN IP to External Gateway/Router

Business modem ver 2 (brand new) Modem Port 5 to Ubiquity UXG-Pro gateway ISP In (no other connections on modem) Issue; WAN IP inbound to modem is not the WAN IP address forwarded to gateway. Modem in advanced Bridge mode and confirmed by Comcast install tech. I will not expose my WAN IP, so here

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Bridge mode not forwarding WAN IP to External Gateway/Router

Business modem ver 2 (brand new) Modem Port 5 to Ubiquity UXG-Pro gateway ISP In (no other connections on modem) Issue; WAN IP inbound to modem is not the WAN IP address forwarded to gateway. Modem in advanced Bridge mode and confirmed by Comcast install tech. I will not expose my WAN IP, so here

240

1

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