Comcast Business Support Community

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Reverse DNS Request

Need to get a PTR record in place for 1 of my static IPs. Is there an email address to Business class support? If not, well I just don't understand how you can be "business class". Please assist or point me how to get this done. Thanks.

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@Comcast_Frank THanks Frank - in fact, another user reported the same problem in a post yesterday or the day before. It's not me sir, your site's dropdown for the To field is not what you think it is. There is no "Comcast Business" as an opti

U

Reverse DNS Request

Need to get a PTR record in place for 1 of my static IPs. Is there an email address to Business class support? If not, well I just don't understand how you can be "business class". Please assist or point me how to get this done. Thanks.

U

again Thomas, you're not reading my responses above. There is NO user called Comcast Business - your team's instructions are NOT ACCURATE. Let's start there. Give me the correct authorized account to converse with, and then I'll be happy to do

U

Reverse DNS Request

Need to get a PTR record in place for 1 of my static IPs. Is there an email address to Business class support? If not, well I just don't understand how you can be "business class". Please assist or point me how to get this done. Thanks.

U

and now i've also sent a Direct Message to something labelled comcast_business (lowercase) - I will not be posting personal details on a public forum. Please answer the DM's that you already have on this.

U

Reverse DNS Request

Need to get a PTR record in place for 1 of my static IPs. Is there an email address to Business class support? If not, well I just don't understand how you can be "business class". Please assist or point me how to get this done. Thanks.

U

There is no Comcast Business listed that way - i've already Direct Messaged something called ComcastBiz_Support , could you answer me there please?

U

Reverse DNS Request

Need to get a PTR record in place for 1 of my static IPs. Is there an email address to Business class support? If not, well I just don't understand how you can be "business class". Please assist or point me how to get this done. Thanks.

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Reverse DNS Request

Need to get a PTR record in place for 1 of my static IPs. Is there an email address to Business class support? If not, well I just don't understand how you can be "business class". Please assist or point me how to get this done. Thanks.

55

1

0