Comcast Business Support Community

Why Business permanently closed still need to pay the Early Termination Fee

Hello, our company has permanently closed due to poor economic conditions, and I still have 12 months left on my contract. I called today to request a contract termination, but they informed me that I need to pay a $420 early termination fee. I’m not terminating the contract without cause; it’s beca

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@Comcast_Paula Yes, but then you call and they say the same thing over and over even though you explain the situation and then you ask to speak to a supervisor and one has to "call you back" and if you don't answer they give you the same robotic ans

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Why Business permanently closed still need to pay the Early Termination Fee

Hello, our company has permanently closed due to poor economic conditions, and I still have 12 months left on my contract. I called today to request a contract termination, but they informed me that I need to pay a $420 early termination fee. I’m not terminating the contract without cause; it’s beca

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Why Business permanently closed still need to pay the Early Termination Fee

Hello, our company has permanently closed due to poor economic conditions, and I still have 12 months left on my contract. I called today to request a contract termination, but they informed me that I need to pay a $420 early termination fee. I’m not terminating the contract without cause; it’s beca

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Were you able to resolve this?? I am in the same boat. My business terminated. I did not sell it, it wasn't acquired (2 failed attempts) and I made no money out of the business. It is ceasing to exist and they are telling me I have to pay over $1k. I