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Extension stills shows old Call ID name when dialed

I'm an admin for my company's Business VoiceEdge service. Recently, an employee left and we reassigned their number to another employee. I changed the name, the Call ID name, everything. If we dial the direct line number, it shows the new employee's name. But when we dial the extension, it still pop

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Extension stills shows old Call ID name when dialed

I'm an admin for my company's Business VoiceEdge service. Recently, an employee left and we reassigned their number to another employee. I changed the name, the Call ID name, everything. If we dial the direct line number, it shows the new employee's name. But when we dial the extension, it still pop

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I am having the same problem. New user info is updated in user info and company directory, but when the new user pages someone it is still the old user info.

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