Comcast Business Support Community

Comcast refuses to uphold signed contract

We worked with Comcast to come up with a contract on 12/20/2017. We signed and returned the contract through docusign on 12/20/17. In January the bill was not changed, I called and they said the new contract would not be applied until February. In February the bill again was not changed, I called

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Comcast refuses to uphold signed contract

We worked with Comcast to come up with a contract on 12/20/2017. We signed and returned the contract through docusign on 12/20/17. In January the bill was not changed, I called and they said the new contract would not be applied until February. In February the bill again was not changed, I called

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I'm in need of direct contact information for Xfinity/Comcast legal, HR, billing & Customer retention departments respectively... I have agreements in written form, recordings & witnesses documenting agreed resolution with refund total amount

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