Comcast Business Support Community

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Still billed for canceled services and other problems

I have been getting the run around for the past year regarding my business services. I finally canceled the cloud fax services after a multitude of issues. That was done in November 2022. However, Comcast continues to withdraw the funds from my bank account and refuses to stop or refund me goi

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I contacted the Business number as you requested and I was told that the Retention Supervisor is backed up with call backs and did not know when he would be able to get to me. I then requested his Supervisor and was told that he didn't have one.&nbs

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Still billed for canceled services and other problems

I have been getting the run around for the past year regarding my business services. I finally canceled the cloud fax services after a multitude of issues. That was done in November 2022. However, Comcast continues to withdraw the funds from my bank account and refuses to stop or refund me goi

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@Comcast_Shaina Thank you I will forward the Direct Message to you.

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Still billed for canceled services and other problems

I have been getting the run around for the past year regarding my business services. I finally canceled the cloud fax services after a multitude of issues. That was done in November 2022. However, Comcast continues to withdraw the funds from my bank account and refuses to stop or refund me goi

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Good afternoon @Comcast_KimberlyL, I believe you were the one that I sent that information to originally in your first request on this thread. However, if you need me to repeat that please let me know. Thank you.

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Still billed for canceled services and other problems

I have been getting the run around for the past year regarding my business services. I finally canceled the cloud fax services after a multitude of issues. That was done in November 2022. However, Comcast continues to withdraw the funds from my bank account and refuses to stop or refund me goi

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@Comcast_Cam I have spoken with two different Comcast Business agents. I had to request a ticket to receive a callback to talk with a Retention Supervisor. I chose 5 pm EST for the Supervisor call back now that was Monday, June 5th in the morning.

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Still billed for canceled services and other problems

I have been getting the run around for the past year regarding my business services. I finally canceled the cloud fax services after a multitude of issues. That was done in November 2022. However, Comcast continues to withdraw the funds from my bank account and refuses to stop or refund me goi

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Still billed for canceled services and other problems

I have been getting the run around for the past year regarding my business services. I finally canceled the cloud fax services after a multitude of issues. That was done in November 2022. However, Comcast continues to withdraw the funds from my bank account and refuses to stop or refund me goi

204

3

0