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Unable to transfer Primary Manager role

I am the current Primary Manager of my account and am trying to transfer the role to another user. I gave them the role of Services & Billing Manager but still see the error message "There are currently no eligible users in that can be assigned the role of Primary Manager" when I attempt to tran

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@Comcast_ThomasE I'm not seeing a user with the exact name "Xfinity Support" in the drop-down list. Is this the correct user? https://forums.businesshelp.comcast.com/users/5fe0a0f505ed073eec19594a

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Unable to transfer Primary Manager role

I am the current Primary Manager of my account and am trying to transfer the role to another user. I gave them the role of Services & Billing Manager but still see the error message "There are currently no eligible users in that can be assigned the role of Primary Manager" when I attempt to tran

129

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Unable to transfer Primary Manager role

I am the current Primary Manager of my account and am trying to transfer the role to another user. I gave them the role of Services & Billing Manager but still see the error message "There are currently no eligible users in that can be assigned the role of Primary Manager" when I attempt to tran

129

2

0

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