Comcast Business Support Community

VoicedEdge Softphone Alternatives

After getting bounced around calls a number of times looking for SIP information to use for a 3rd party softphone app, I received an engineer who said that information is not given out and that comcast does not allow the use of any other Softphone application other than the VoiceEdge app. I wanted

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VoicedEdge Softphone Alternatives

After getting bounced around calls a number of times looking for SIP information to use for a 3rd party softphone app, I received an engineer who said that information is not given out and that comcast does not allow the use of any other Softphone application other than the VoiceEdge app. I wanted

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@user_a2abfa Were you ever able to get a third party softphone app set up? ..2 years later, and the Voicedge app is still garbage. 🤦‍♂️

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@Comcast_Jodie how about you just give the information here so thousands of other users who want to do the same can do so?

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Well my primary question is I'm looking to use a different 3rd party softphone and am looking for that information on feasability and whether or not it's possible, as I was told it is not an option.. But since you're looking for specifics, I have ha

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Personal Directory in BVE Portal does not Sync with Phone?

I spent some time on my BVE portal to add some contacts to my personal directory. It seems that these contacts do not sync with my phone. Is thi show this works? If so, what use is teh personal directory?

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Personal Directory in BVE Portal does not Sync with Phone?

I spent some time on my BVE portal to add some contacts to my personal directory. It seems that these contacts do not sync with my phone. Is thi show this works? If so, what use is teh personal directory?

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@ComcastBiz_Support why do yall always ask that people dm you? It would be nice if yall went through the steps with them in the forum so others could benefit from the information as well. 🙃 on that note, how do I sync my BVE Personal contacts wi

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@Comcast_Ashley Why do I have to send a private message to answer this question? Would it not make more sense to answer it here on the forums, so that others having the same issue can also benefit from the information?

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