Comcast Business Support Community

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Transfers keep failing randomly for our receptionist's phone

We have a user who is consistently running into the same issue with their phone. This only happens with them and no one else in the office. Whenever we get a call and they try to transfer it, they get a busy tone for the person they are trying to transfer to. This happens randomly not every time but

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Transfers keep failing randomly for our receptionist's phone

We have a user who is consistently running into the same issue with their phone. This only happens with them and no one else in the office. Whenever we get a call and they try to transfer it, they get a busy tone for the person they are trying to transfer to. This happens randomly not every time but

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Transfer failed when trying to transfer a call

Hello, We're having an issue with call transfers intermittently failing. This is only happening to 1 users phone. Is there any quick fix to this? I've already tried rebooting the phone. Any help would be appreciated. Thank you, -Mario

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Transfer failed when trying to transfer a call

Hello, We're having an issue with call transfers intermittently failing. This is only happening to 1 users phone. Is there any quick fix to this? I've already tried rebooting the phone. Any help would be appreciated. Thank you, -Mario

K

I am having this issue with our receptionist phone. Any solutions on how to fix this? We use the Polycom phone as well.

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