Comcast Business Support Community

be-397-ar01.hayward.ca.sfba.comcast.net stopping websites

Hello, the network hop seems to be stopping multiple websites for my company today be-397-ar01.hayward.ca.sfba.comcast.net. dre.ca.gov constantcontact.com docusign.net Other websites internal to my company. All my traces look like this and stop at hayward Tracing route to constantcontac

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be-397-ar01.hayward.ca.sfba.comcast.net stopping websites

Hello, the network hop seems to be stopping multiple websites for my company today be-397-ar01.hayward.ca.sfba.comcast.net. dre.ca.gov constantcontact.com docusign.net Other websites internal to my company. All my traces look like this and stop at hayward Tracing route to constantcontac

Hello @user_9f3a1f thank you for reaching out through our forum. Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue. To send a "Direct Message"

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Poly VVX 450 Expansion Module

I was hoping that someone could assist me. I would like to program the expansion module with additional personnel.

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Poly VVX 450 Expansion Module

I was hoping that someone could assist me. I would like to program the expansion module with additional personnel.

Hello @user_7b2035 thank you for reaching out to us. In this case, you would need to contact our Business department directly at 1-800-391-3000. They are experts and will be more than happy to assist you.

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Account Closure

Add us to the list of businesses that can't close their account. Chat says you have to call, phone people say they can't do that (or they transfer me and the connection is lost.) Short of stopping all payments and sending a legal notice to pick up your equipment, how can we resolve this?

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Account Closure

Add us to the list of businesses that can't close their account. Chat says you have to call, phone people say they can't do that (or they transfer me and the connection is lost.) Short of stopping all payments and sending a legal notice to pick up your equipment, how can we resolve this?

@APAA Thank you for reaching out to us through our forum. I'm sorry to hear that you are having trouble disconnecting your Business account. In order to complete this request you would need to call our business number at 1-800-391-3000. They are expe

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Received replacement modem, /very/ displeased with receiving a discontinued refurbished device.

In a previous post, https://forums.businesshelp.comcast.com/conversations/equipment/time-to-get-a-replacement-for-the-old-smcd3gccr/633cf41548c60d55e60592dc , I asked about replacing my old SMCD3G as it was starting to randomly lock up, requiring a power cycle.Getting a replacement was painless, cre

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Received replacement modem, /very/ displeased with receiving a discontinued refurbished device.

In a previous post, https://forums.businesshelp.comcast.com/conversations/equipment/time-to-get-a-replacement-for-the-old-smcd3gccr/633cf41548c60d55e60592dc , I asked about replacing my old SMCD3G as it was starting to randomly lock up, requiring a power cycle.Getting a replacement was painless, cre

Hello @fjam Thank you for reaching out through our forum. This is not the way that we want you feel. In order to replace the modem that was sent, you would need to contact the Business department directly at 1-800-391-3000. They are experts in this m

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Connection dropouts and appropriate router settings

All, I'm hoping you can give me some pointers on maintaining a reliable internet connection. I've been getting tons of connection dropouts, and I'm not sure what my problem is. I had a service technician replace our modem a couple of days ago, but I'm still getting tons of dropouts. Unfortunately

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Connection dropouts and appropriate router settings

All, I'm hoping you can give me some pointers on maintaining a reliable internet connection. I've been getting tons of connection dropouts, and I'm not sure what my problem is. I had a service technician replace our modem a couple of days ago, but I'm still getting tons of dropouts. Unfortunately

Thank you for that information. Please send us a direct message with your full name, business name, full address, and last four digits of your account number or full phone number.• Click "Sign In" if necessary • Click the "Direct Messaging" icon in t