Comcast Business Support Community

Comcast construction help

We recently moved to a new office building down the street and have been having a heck of a time getting Comcast service to the building. It already has cable run to the building but the signal is too weak to provide internet or TV service. The problem is the construction team keeps sending it back

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Comcast construction help

We recently moved to a new office building down the street and have been having a heck of a time getting Comcast service to the building. It already has cable run to the building but the signal is too weak to provide internet or TV service. The problem is the construction team keeps sending it back

@user_3897f8 Our team can take a look at the past tickets and offer some insight and solutions. If you could please send me a DM with your first and last name along with the full-address the cable pedestal is located on, we can get started. To send a

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New contract voids old if no longer locked in???

How much would early term fee be? if I had a 3 yr contract at 79.99 at 100mbps for 1-36 mos transferred service to new service tricked into new contract at 89.99 for 1-12 105.99 for 12-24 134.99 24-36 for 300mbps I was not told the speed was higher and does the new contract begin on the date signed

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New contract voids old if no longer locked in???

How much would early term fee be? if I had a 3 yr contract at 79.99 at 100mbps for 1-36 mos transferred service to new service tricked into new contract at 89.99 for 1-12 105.99 for 12-24 134.99 24-36 for 300mbps I was not told the speed was higher and does the new contract begin on the date signed

@user_495727 You'll want to reach out to one of our Comcast Business account managers at 800-391-3000. They will be able to provide you a break down of your contract terms of service and what the cost would be to change service or have the service ca

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Inconsistent Upload speeds

Hello, first I'll link to a forum post that has my exact issue. https://forums.businesshelp.comcast.com/conversations/connectivity/inconsistent-upload-speeds/672f9fa5f31e6a5621a15e2fI work as a twitch streamer, and for the past few years (on normal Comcast, not Business) I've had inconsistent upload

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Inconsistent Upload speeds

Hello, first I'll link to a forum post that has my exact issue. https://forums.businesshelp.comcast.com/conversations/connectivity/inconsistent-upload-speeds/672f9fa5f31e6a5621a15e2fI work as a twitch streamer, and for the past few years (on normal Comcast, not Business) I've had inconsistent upload

Hey there, @user_7d93e5 Our team can definitely understand how stressful and irritating it is to have issues with your internet connection. We all work from home on this end of the screen so we can completely relate to how it causes you to make arran

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Comcast Business log in has stopped working on main browser

After signing into my business account yesterday on Microsoft Edge, I was prompted to confirm with a 6-digit code, and I selected to remember the browser and not ask again. Since then, whenever I try to log in again, I keep getting an error message that just says "Something happened, please try agai

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Comcast Business log in has stopped working on main browser

After signing into my business account yesterday on Microsoft Edge, I was prompted to confirm with a 6-digit code, and I selected to remember the browser and not ask again. Since then, whenever I try to log in again, I keep getting an error message that just says "Something happened, please try agai

Did you toggle the 'remember the browser' option as the OP mentioned. If so, have you attempted to reset the options on the browser to default for that page?

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domestic calls charge

Why is there a domestic call charge that varies monthly? I tried to get an answer from support, but unclear. We didnt have any collect calls or anything unusual. Support stated it may have come from an incoming call on a certain day. We do not work on that particular day, so why a

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domestic calls charge

Why is there a domestic call charge that varies monthly? I tried to get an answer from support, but unclear. We didnt have any collect calls or anything unusual. Support stated it may have come from an incoming call on a certain day. We do not work on that particular day, so why a

Hey there, @user_d57938. Our team can take a look at the domestic call charge and provide some insight. If you could please send me a DM with your first and last name along with your full-service address, we can get started.• Click "Sign In" if neces