Comcast Business Support Community

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convert business to residential

I am trying to convert my business/commercial account to a residential account. I keep bouncing back and forth between residential and business. Can someone please help?

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NOthing exists for Xfinity so I typed comcast business and it worked this morning.

U

Converting Business to Residential

I want to convert my Comcast Business internet service at my home back over to residential service. I would prefer to coordinate this process so that the connection remains live at all times. How do I make that happen?

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@Comcast_Otari I have created my own post and I haven't received any help.

U

convert business to residential

I am trying to convert my business/commercial account to a residential account. I keep bouncing back and forth between residential and business. Can someone please help?

U

@Comcast_Otari "Xfinity Support" doesn't come up when I type in the To: box.

U

convert business to residential

I am trying to convert my business/commercial account to a residential account. I keep bouncing back and forth between residential and business. Can someone please help?

152

1

0

convert business to residential

I am trying to convert my business/commercial account to a residential account. I keep bouncing back and forth between residential and business. Can someone please help?

152

1

0

U

Converting Business to Residential

I want to convert my Comcast Business internet service at my home back over to residential service. I would prefer to coordinate this process so that the connection remains live at all times. How do I make that happen?

307

2

U

Converting Business to Residential

I want to convert my Comcast Business internet service at my home back over to residential service. I would prefer to coordinate this process so that the connection remains live at all times. How do I make that happen?

307

2

U

Converting Business to Residential

I want to convert my Comcast Business internet service at my home back over to residential service. I would prefer to coordinate this process so that the connection remains live at all times. How do I make that happen?

U

I am running into the same issue - that phone number leads me to an agent telling me I have to cancel the business which "can take some time" and then setup residential which can "take some time" - they are two different departments.