Comcast Business Support Community

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5Ghz private wifi channel keeps dropping out - 2.4Ghz and wired unaffected

Since we started with Comcast Business (years now), our 5Ghz keeps dropping out to the point we don't even use it anymore. We've been through NUMEROUS routers and now have a beast of a router (way more than our tiny shop needs) BUT, 5Ghz still keeps dropping out. The entire time, 2.4hz and wi

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I feel your pain. It's STILL not fixed. Thinking of switching to Verizon to not have to deal with it anymore. A rep called to try to switch our cell phones to Comcast and I mentioned this. He looked into it, tried resetting the 5Ghz c

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5Ghz private wifi channel keeps dropping out - 2.4Ghz and wired unaffected

Since we started with Comcast Business (years now), our 5Ghz keeps dropping out to the point we don't even use it anymore. We've been through NUMEROUS routers and now have a beast of a router (way more than our tiny shop needs) BUT, 5Ghz still keeps dropping out. The entire time, 2.4hz and wi

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Thanks for getting back quickly Morgan. I can guarantee you it's not a distance thing. My computer is on the same desk as the router. WHEN 5G works, it's solid on all devices even out to our cars. We have a pretty small shop (2000 sq

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5Ghz private wifi channel keeps dropping out - 2.4Ghz and wired unaffected

Since we started with Comcast Business (years now), our 5Ghz keeps dropping out to the point we don't even use it anymore. We've been through NUMEROUS routers and now have a beast of a router (way more than our tiny shop needs) BUT, 5Ghz still keeps dropping out. The entire time, 2.4hz and wi

2.7K

4

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5Ghz private wifi channel keeps dropping out - 2.4Ghz and wired unaffected

Since we started with Comcast Business (years now), our 5Ghz keeps dropping out to the point we don't even use it anymore. We've been through NUMEROUS routers and now have a beast of a router (way more than our tiny shop needs) BUT, 5Ghz still keeps dropping out. The entire time, 2.4hz and wi

2.7K

4

0