Comcast Business Support Community

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Xfinity disconnected my daughter's internet, with no notice, because the previous tenant in that apartment has a balance of $600.

Xfinity disconnected my daughter's internet, with no notice, because the previous tenant in that apartment has a balance of $600. She is in Graduate school and cannot afford to be without internet. Their solution is to pay the previous tenants balance or get a pre-paid account. Mind yo

U

I will let her know. Thank you.

U

Xfinity disconnected my daughter's internet, with no notice, because the previous tenant in that apartment has a balance of $600.

Xfinity disconnected my daughter's internet, with no notice, because the previous tenant in that apartment has a balance of $600. She is in Graduate school and cannot afford to be without internet. Their solution is to pay the previous tenants balance or get a pre-paid account. Mind yo

U

She has residential service. She meets all of your criteria.

U

Xfinity disconnected my daughter's internet, with no notice, because the previous tenant in that apartment has a balance of $600.

Xfinity disconnected my daughter's internet, with no notice, because the previous tenant in that apartment has a balance of $600. She is in Graduate school and cannot afford to be without internet. Their solution is to pay the previous tenants balance or get a pre-paid account. Mind yo

U

@Comcast_Abbie We called twice last night and spent several hours on the phone. They said she had to call the CSA dept between 9am - 6pm to prove her identity. She called this morning and they offered her the lovely solution of paying the

U

Xfinity disconnected my daughter's internet, with no notice, because the previous tenant in that apartment has a balance of $600.

Xfinity disconnected my daughter's internet, with no notice, because the previous tenant in that apartment has a balance of $600. She is in Graduate school and cannot afford to be without internet. Their solution is to pay the previous tenants balance or get a pre-paid account. Mind yo

431

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Xfinity disconnected my daughter's internet, with no notice, because the previous tenant in that apartment has a balance of $600.

Xfinity disconnected my daughter's internet, with no notice, because the previous tenant in that apartment has a balance of $600. She is in Graduate school and cannot afford to be without internet. Their solution is to pay the previous tenants balance or get a pre-paid account. Mind yo

431

1

0