I was able to resolve this with a phone call finally which took about 10 minutes, unlike my first phone call which accomplished nothing and lasted an hour. I'm not sure why you had difficulty understanding my request about changing the ptr records. b

I was able to resolve this with a phone call finally which took about 10 minutes, unlike my first phone call which accomplished nothing and lasted an hour. I'm not sure why you had difficulty understanding my request about changing the ptr records. b

I don't need to look up what is listed for the IP I need the DNS entry for my Comcast static IP changed to indicate a different URL. For example. 70.x.x.x might no longer point to abc.school.org but now needs to point to xyz.school.org. In the past,

I need this done for the school I work for too. This used to be easier in that I could just send a request via email or open a ticket. I tried calling but after an hour the person on the phone lost my connection in that he couldn't hear me anymore. H