Comcast Business Support Community

Cogent throttled?

I regularly need to communicate from my Comcast Business site to a server that is colocated in a facility on Cogent's backbone network. Any transfer of data from this Cogent-backboned server to my Comcast Business site starts out at a normal transfer speed then rapidly drops off after a minute or tw

Why is this marked resolved? It's not resolved, and I've heard nothing further from Comcast other than the post back in October.

Cogent throttled?

I regularly need to communicate from my Comcast Business site to a server that is colocated in a facility on Cogent's backbone network. Any transfer of data from this Cogent-backboned server to my Comcast Business site starts out at a normal transfer speed then rapidly drops off after a minute or tw

When can I expect a follow-up on this issue? Is there any more information I can provide to help diagnose?

Cogent throttled?

I regularly need to communicate from my Comcast Business site to a server that is colocated in a facility on Cogent's backbone network. Any transfer of data from this Cogent-backboned server to my Comcast Business site starts out at a normal transfer speed then rapidly drops off after a minute or tw

Thanks for passing it along. Will you follow up here? Is there a case number or anything I should know? Approximately how long before I should expect a reply from them?

Cogent throttled?

I regularly need to communicate from my Comcast Business site to a server that is colocated in a facility on Cogent's backbone network. Any transfer of data from this Cogent-backboned server to my Comcast Business site starts out at a normal transfer speed then rapidly drops off after a minute or tw

4.5K

6

0