Comcast Business Support Community

Using the Cisco modem in Bridge Mode

I'm trying to drop a Unifi gateway between my modem and my lab, but I have several questions:1) My ability to change the lan settings in my modem has disappeared. All lan settings are grayed out. Can someone change that? I used to have access to that..2) I have read somewhere that bridge mode doesn'

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Reset the cusadmin/highspeed password for my modem

Some one changed the login that is no longer with my company.. can you reset it automatically?

And what happens if I use the reset button. Will that just reset the user name and password or will it erase the entire configuration?

Reset the cusadmin/highspeed password for my modem

Some one changed the login that is no longer with my company.. can you reset it automatically?

Any chance I can get the same thing?

Intermittent drops since 12/12/2014

On Dec 12th, we had a series of brief power outtages here that appeared to also affect cable modem services in this area (power was restored but Internet service didn't come back up, and Comcast pages reported an outtage in my area). Service was brought back quickly, but since then, I have been hav

Same problem here in Portland. Nobody from Comcast has admitted there is a problem as the modem looks fine from their side whether it is connecting or not. I finally just asked for a new modem (Netgear) and everything is fine. Was your problem resolv

Intermittent drops since 12/12/2014

On Dec 12th, we had a series of brief power outtages here that appeared to also affect cable modem services in this area (power was restored but Internet service didn't come back up, and Comcast pages reported an outtage in my area). Service was brought back quickly, but since then, I have been hav

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