Comcast Business Support Community

Blocked port 587

I just recently took delivery of a Xerox workcenter 7225 multifunction scanner printer. It replaced a Xerox 7120 that I had previously. The printer utilizes port 587 to access a GMX.com SMTP server to forward the faxes it receives to my email address. It appears that port 587 is blocked. I have forw

Does anyone even read these posts? I would think that Business clients would get at least some modicum of response. How on earth or we supposed to run a business, when nobody responds to problems. I've been on hold for over 30 minutes with the Sec

STMP Authentication

We just installed Comcast business yesterday and were previously with Frontier. Everything is working fine except the ricoh scanner. I cannot scan it comes up with an error message. I can connect it to the server but for whatever reason the authentication email and password is not working. I can sen

I'm having a similar problem with a Xerox 7225 printer/scanner. On my system, port 587 is apparently being blocked by Comcast. Have you tried going to canyouseeme.org and checking to see if the port your copier is using to connect to a smtp server

Blocked port 587

I just recently took delivery of a Xerox workcenter 7225 multifunction scanner printer. It replaced a Xerox 7120 that I had previously. The printer utilizes port 587 to access a GMX.com SMTP server to forward the faxes it receives to my email address. It appears that port 587 is blocked. I have forw

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